This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation 36C25925Q0227 is issued as a request for quote (RFQ). This solicitation document and incorporated provisions and clauses are those in effect through FY25.03A 12/27/2024, FAC 2025-02 01/03/2025. No telephone requests will be accepted. Only written requests received directly from the offeror are acceptable. The associated North American Industry Classification System (NAICS) code for this procurement is 811210, with a small business size standard of $34 million. This solicitation is 100% set-aside for SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (SDVOSBs). If offeror is a GSA schedule holder, all information requested in this notice must be provided, not just the offeror s schedule number. The following is a list of the contract line-item numbers, quantities and units of measure. CLIN DESCRIPTION QTY UNIT UNIT COST TOTAL COST 0001 BASE Yr: 03/03/2025 - 03/02/2026 Intellispace Essential Software Maint & Hardware Support - Cardiology Hemo XPER 1 YEAR $__________ $__________ 0002 OY1: 03/03/2026 - 03/02/2027 Intellispace Essential Software Maint & Hardware Support - Cardiology Hemo XPER 1 YEAR $__________ $__________ 0003 OY2: 03/03/2027 - 03/02/2028 Intellispace Essential Software Maint & Hardware Support - Cardiology Hemo XPER 1 YEAR $__________ $__________ 0004 OY3: 03/03/2028 - 03/02/2029 Intellispace Essential Software Maint & Hardware Support - Cardiology Hemo XPER 1 YEAR $__________ $__________ 0005 OY4: 03/03/2029 - 03/02/2030 Intellispace Essential Software Maint & Hardware Support - Cardiology Hemo XPER 1 YEAR $__________ $__________ TOTAL COST ALL CLINS: $___________________ Statement of Work (SOW) Preventive Maintenance and Repair on Xper Software Maintenance Department of Veterans Affairs (VA) Veterans Health Administration (VHA) PURPOSE: Veterans Affairs requires a contractor to provide software maintenance with hardware support for cardiology IntelliSpace systems at the Oklahoma VA Health Care System. Services are to be performed in accordance with this SOW and to OEM standards, with the intent of ensuring the equipment operates as the original manufacturer intended, uninterrupted (95% uptime), in a cost-effective, efficient manner, contributing to the VA Mission. Services are required on the government-owned systems listed in this SOW for the period of performance and at the location outlined in this SOW. This Contract will be a non-personal services contract. The Contractor, its employees, agents and subcontractors shall not be considered government employees for any purpose. Contractor shall furnish all labor, materials, parts, equipment, tools, transportation, and supervision to provide services in accordance with this Performance Work Statement (SOW). The C&A requirements do not apply, and a Security Accreditation Package is not required. Period of Performance: refer to the Price/Schedule page of this document Location of performance: refer to page 1 of this document BACKGROUND: Equipment: The following systems of equipment will require services under this contract. This includes sub-systems, components, software, hardware, and parts. Equipment Description Brand & Model Original Equipment Manufacturer (OEM) Serial Number VA PMI Number Cardiology Software IntelliSpace Hemo Xper Software Philips - - SUMMARY OF REQUIREMENTS Contractor shall provide OEM-trained technicians to perform OEM-standard services on equipment in this SOW. Services on the equipment include maintenance support, corrective maintenance repair, 24x7 emergency phone support, provision of parts, and service and modification as required due to safety or reliability. All OEM software updates shall be included. Tasks and Requirements Performance and Repairs: All work performed shall be in accordance with manufacturer s specifications to keep the equipment in operating condition. Contractor must guarantee 95% up time for the equipment. Contractor shall guarantee that all equipment covered by this contract shall be in optimum working condition at the completion of each contracted Period of Performance. Contractor will make every attempt to maintain and repair equipment on-site within a reasonable time, unless local environment prohibits on-site attendance. Failing this, contractor will provide substitute equipment in the event a repair continues beyond the reasonable time frame. A reasonable time frame ensures the VA mission continues uninterrupted with no loss, damage or suffering to VA patients and resources. Preventive Maintenance: Contractor shall provide periodic preventive maintenance service on equipment within the interval(s) set by the OEM