Indian Health Service (IHS), Phoenix Area Office is conducting this Sources Sought to identify contractors who could provide: Scheduling Services for the Whiteriver Service Unit (WRSU). This will be for WRSU for a base year and (2) one (1) year periods. The Statement of Work is attached.

The Whiteriver Hospital Medical Staff requires a comprehensive internet-based scheduling system and ongoing licensing that will serve the complex scheduling needs of its providers. A system is needed to coordinate physician and staff scheduling as well as to manage 24/7/365 physician call coverage. An internet-based scheduling system will provide access for licenses that will allow online accommodation of diverse scheduling input rules and guidelines to create specific manual and automated schedules, customizable views, online requests, shift trades, and reporting of work summaries and productivity.

The internet-based scheduling access and licensing requested is for a base plus renewable option years. Vendor will provide services to the Whiteriver Hospital, accommodating several department’s providers. The scheduling system will process provider online requests to generate a comprehensive monthly schedule tailored to the complexities of each depts. Care team model while ensuring clinical coverage and complying with any applicable Master Agreements.

There will be no physical equipment installed.

There will be no hosting on servers within Whiteriver. Services provided to Whiteriver by the internet-based scheduling system shall be hosted utilizing a FedRAMP Moderate approved third-party data center, with agency-wide Authority to Operate (ATO) approval.

No software will be downloaded to IHS servers or to users’ workstations. IHS access to the internet-based scheduling system will be via web browser. Personal access will be available on users’ mobile devices, via web browser or downloadable application.

The scheduling system will not interface with any Vista system.

Under NAICS code 541511: Software Publishers: This industry comprises establishments primarily engaged in writing, modifying, testing, and supporting software to meet the needs of a particular customer.

This is not a Request for Proposal (RFP). Indian Health Service is utilizing this tool as part of market research. Your responses will assist IHS in the development of its possible RFQ/RFP and in determining whether any type of small business set-aside is possible for this procurement or whether full and open competitive procedures should be utilized. Please respond identifying all of your socio-economic status in accordance with SBA size standard. Reference: Final Rule on Buy Indian Act. 100% Set aside for ISBEE (Indian Small Business Economic Enterprise)

Vendor/Contractor – Must provide proof of Native American owned company to qualify for this Sources Sought.

Vendor/Contractor – Must be able to accept payments via IPP (Invoice Processing Platform) – The contractor may submit a request for an exception. See below for IPP, IPP helpdesk information and applicable Health and Human Services addendum clause.

INVOICING PROCESSING PLATFORM (IPP)

In compliance with the Office of Management and Budget (OMB) M-15-19 memorandum “Improving Government Efficiency and Saving Taxpayer Dollars through Electronic Invoicing” directing Federal agencies to adopt electronic invoicing as the primary means to disburse payment to vendors. Invoices submitted under any award resulting from this solicitation will be required to utilize the Invoice Processing Platform (IPP) in accordance with HHSAR 352.232-71, Electronic Submission and Processing of Payment Requests”

IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service, in partnership with the Federal Reserve Bank of St. Louis (FRSTL). Respondents to this solicitation are encouraged to register an account with IPP if they have not already done so. If your organization is already registered to use IPP, you will not be required to re-register- however, we encourage you make sure your organization and designated IPP user accounts are valid and up to date.

The IPP website address is: https://www.ipp.gov

If you require assistance registering or IPP account access, please contact the IPP Helpdesk at (866) 973-3131 (M-F 8AM to 6PM ET), or IPPCustomerSupport@fiscal.treasury.gov

Note: Should an Offeror feel that use of the IPP would be unduly burdensome, the response to this solicitation should include an explanation of this position for a determination by the contracting officer.

HHSAR 352.232-71 Electronic Submission of Invoice Payment Requests (Feb 2022) wi