This notice is a Combined Synopsis/Solicitation for commercial items using Simplified Acquisition Procedures. This acquisition will be made in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6 “Streamlined Procedures for Evaluation and solicitation for commercial Items,” as applicable, and as supplemented with additional information included in this notice. This announcement constitutes the only solicitation (a written solicitation will not be issued) and quotes are being requested. The Solicitation number is RFQ-NIAID-25-2252494 and the solicitation is issued as a Request for Quotes (RFQ).

This acquisition will be processed under FAR Part 13 Simplified Acquisition Procedures (SAP). The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-02, January 3, 2025.

The North American Industry Classification System (NAICS) code for this procurement is 811210, Electronic and Precision Equipment Repair and Maintenance, with a small business size standard of $34.0 in millions. The requirement is being competed full and open competition, un-restricted, and without a small business set-aside.

The National Institute of Allergy and Infectious Diseases (NIAID) has a requirement for the

following services:

One (1) year service for a Cytek Aurora 5 Laser with loader - UV/V/B/YG/R-Premium,

SN: U0267/FF252

The contractor shall provide minimum requirements as follows:

- Two (2) Preventative Maintenance

- Factory trained Field Service Engineers to provide on-site service at facility within 2 days

of the government’s request.

- All non-consumable parts, travel, and labor for repair visits

- 24-hour (maximum) response time for technical support

- 48-hour (maximum) response time for non-functional instruments, with escalation to the top of the priority field service job queue

- Perform all necessary product revisions and software updates for the Cytek Aurora when the manufacturer issues an update to the machine’s hardware or software.

- Demonstrate the technical operations of CHI’s Cytek Aurora upon request. This includes both the operations of the hardware and software features

- Work shall be performed by a factory-trained dedicated regional Technical Applications Specialist with documentation certified by Cytek (Contractor must show proof of legal access to Cytek software licenses at time of quote submission).

- On-site and remote assistance, including assistance with panel design, data analysis, assay optimization and troubleshooting, and general scientific consultation (“TAS assistance”), by a factory trained dedicated regional Technical Applications Specialist (TAS)

- Unlimited telephone technical support

- Vendors must certify all service personnel who will work on this equipment

- Original Equipment Manufacturer (OEM) specification parts and services

Priority scheduling and onsite response for all repairs during the period of performance. Priority is defined as giving priority scheduling equal to a direct contract and guaranteeing the equivalent manufacturer’s priority onsite response. If you are a third-party service provider, the priority scheduling and/or response time, must be listed, as well as documentation of OEM trained technicians is required. *All service providers must provide proof from Cytek Biosciences, Inc., that they are an authorized service provider for all Cytek Biosciences, Inc, equipment.*

Period of Performance: Period of performance for full performance is 02/1/2025 –1/31/2026.

Place of Performance: NIH, Clinical Center, 10 Center Drive, Bldg. 10, Bethesda, MD 20892, United States.

FOB: Destination

The government intends to award a firm fixed price purchase order to the responsible contractor as a result of this RFQ that will include the terms and conditions set forth herein.  The award will be based on the following: technical capability to meet the requirements and price.

By submitting a quote in response to this solicitation, vendor is accepting the following terms and conditions:

The following FAR provisions apply to this acquisition:

FAR 52.212-1 Instructions to Offerors Commercial Items (SEP 2023)

FAR 52.212-3 Offerors Representations and Certifications - Commercial Items (MAY 2024)

FAR 52.204-7 System for Award Management (NOV 2024)

(Offerors must complete annual representations and certifications on-line at