HRBCC

AI Summary: The Department of the Navy seeks a contractor to establish and operate a Human Resources Benefits Contact Center (HRBCC) in Portsmouth, Virginia, providing comprehensive support to current, separated, and prospective Navy civilian employees worldwide regarding retirement, federal health benefits (FEHB), federal life insurance (FEGLI), Thrift Savings Plan (TSP), and other employee benefit programs through multiple communication channels including phone, email, web chat, and mail. This is an 8(a) set-aside contract restricted to small businesses certified in the 8(a) program, and the contractor will provide dedicated personnel to deliver general information, technical guidance, and assistance with benefit-related transactions and referrals to specialists as needed.

Opportunity Details

Solicitation Number: N69199HRBCCFY272

Date Added: October 24, 2026

Description:

https://api.sam.gov/prod/opportunities/v1/noticedesc?noticeid=f714c6cd48c04c5e93f11c644b7740d9

Set-Aside: 8(a) Set-Aside (FAR 19.8) (8A)

Place of Performance: Portsmouth, Virginia, UNITED STATES

NAICS Codes:
561422

Files:

Opportunity Details

Here are other similar opportunities for you

Civilian Human Resources Benefits Contact Center (HRBCC)

Request for Information

USDA NATIONAL HUNGER CLEARINGHOUSE SERVICES

Veterans Experience Office (VEO) Contact Center