SOURCES SOUGHT NOTICE This is a Sources Sought NOTICE (SSN) ONLY. The U.S. Government is conducting market research only to determine the availability of qualified sources capable of providing ScriptPro Preventative Maintenance and Repair Services. Potential Contractors are invited to provide a response via e-mail to Contract Specialist at tracy.heath@va.gov by January 24, 2025, 15:00 (PT). Responses will be used to determine the appropriate strategy for a potential acquisition. Please clearly identify any information your company considers sensitive or proprietary. This notice is issued solely for information and planning purposes - it does not constitute a Request for Quotation (RFQ), or a promise to issue an RFQ in the future. This notice does not commit the U.S. Government to contract for any supply or service. Further, the U.S. Government is not seeking quotes, or proposals at this time and will not accept unsolicited quotes in response to this sources sought synopsis. The U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. Not responding to this notice does not preclude participation in any future RFQ, if any is issued. BACKGROUND: The VISN 20 network is responsible for providing health care to Veterans in the states of Alaska, Washington, Oregon, most of the State of Idaho, and one County each in Montana and California, all of which includes eight (8) health care facilities comprised of (7) medical centers and one (1) rehabilitation center. Two of the health care facilities are three (3) two-division campuses. These ten (10) health care sites support thirty-six (36) Community Based Outpatient Clinics. VISN 20 outpatient pharmacies currently utilize ScriptPro s Central Pharmacy Workflow System and Robotics. The ScriptPro System consists of hardware to include robotic prescription dispensing system, datapoint workstations, printers, scanners, servers, workstations, signature pads, displays, keyboards/mouse terminals, audio components and speakers, keyboards, mouse, and kiosks. In addition, there is software and interfaces that support electronic health record (EHR), VEText Communication, Scriptpro Workflow, and shipping. NAICS: 811210, Electronic and Precision Equipment Repair and Maintenance Interested potential Contractors please provide the following. 1) Company Name, address, point of contact, phone number, email address, and DUNS Please indicate business size: Small Disadvantage Business (SDB)____ 8(a)____ Historically Underutilized Business Zone (HUBZone)____ Service-Disabled Veteran-Owned Small Business (SDVOSB)____ Veteran-Owned Small Business (VOSB)_____ Economically Disadvantaged Women-Owned Small Business (EDWOSB)_____ Women-Owned Small Business concerns (WOSB)_____ Small Business_____ Large Business_____ Please state if you possess a Federal Supply Schedule (FSS)______. Please state if your FSS Schedule is under Group 66 III Cat 605-2A________ 2) Please submit a brief capability statement (maximum three pages) with enough information to demonstrate to the Veterans Affairs that you have the enough resources, personnel, and experience to perform preventative maintenance and repairs as required in the attached Draft Statement of Work. **Draft Statement of Work The VA Northwest Health Network, Veterans Integrated Service Network (VISN) 20, is responsible for providing health care to Veterans in the states of Alaska, Washington, Oregon, most of the state of Idaho, and one county each in Montana and California.  VISN 20 encompasses 135 counties which cover approximately 23% of the United States land mass; 17% of which are classified as health professional shortage areas. 67% of these same counties had a 2001 per capita income below $25,000. There are approximately 1.2 million Veterans living in the Pacific Northwest and Alaska, 18% of whom received VA services.  The VISN 20 network of eight (8) health care facilities is comprised of (7) medical centers and one (1) rehabilitation center (Table 1). Two of the health care facilities are three (3) two-division campuses. These ten (10) health care sites support thirty-six (36) Community Based Outpatient Clinics. VISN 20 outpatient pharmacies currently utilize ScriptPro s Central Pharmacy Workflow System and Robotics. The ScriptPro System consists of hardware to include robotic prescription dispensing system, datapoint workstations, printers, scanners, servers, workstations, signature pads, displays, keyboards/mouse terminals, audio components and speakers, keyboards, mouse, and kiosks. In addition, there is software and interfaces that support electronic health record (EHR), VEText Communication, Scriptpro Workflow, and shipping. The proposed action is to provide all support services for hardware, software, and interfaces. This includes professional services to troubleshoot system issues, software and operating system up