Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS)

AI Summary: The Defense Commissary Agency is seeking information on SaaS subscriptions and specialized systems integration services to support the Omnichannel Customer Communication System (OCCS). The work includes maintaining OCCS, migrating legacy digital assets from Bynder DAM to Adobe Experience Manager, deploying AI/ML capabilities within Salesforce Service Cloud under DoD cybersecurity guidelines. Eligible small businesses can submit responses for consideration as part of this market research effort in Fort Lee, Virginia.

Opportunity Details

Solicitation Number: SaaS_SI_OCCS

Date Added: October 26, 2026

Description:

https://api.sam.gov/prod/opportunities/v1/noticedesc?noticeid=2da8611bf5dc4128a613e825019444cb

Set-Aside: N/A (N/A)

Place of Performance: Fort Lee, Virginia, UNITED STATES

NAICS Codes:
541519

Files:

Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS)

Opportunity Details

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